VINTRACK

Refund & Return Policy

Your satisfaction is our priority. Please review our refund and return guidelines below.

30-Day Return Policy

We offer a 30-day return policy from the date of delivery. If 30 days have passed since your purchase, unfortunately we cannot offer a full refund or exchange.

Eligibility for Returns

  • Item must be unused and in original condition.
  • Product must be returned in original packaging.
  • Proof of purchase or order confirmation is required.
  • Items damaged due to misuse are not eligible for return.

Non-Returnable Items

  • Gift cards
  • Clearance or final sale products
  • Personal care items
  • Customized products

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, your refund will be processed and credited back to your original payment method within 5-10 business days.

Late or Missing Refunds

If you haven't received your refund yet:

  • Check your bank account again.
  • Contact your credit card company.
  • Contact your bank as processing times may vary.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange for the same item, please contact our support team.

Shipping Returns

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Shipping charges are non-refundable.

Need Help?

πŸ“ Address:
B-933, 1st Floor, Shastri Nagar,
Near Metro Station, Delhi, India

πŸ“ž Phone:
+91 8595486311

βœ‰ Email:
mayank96goyal@gmail.com

🌐 Website:
www.vintrack.in